Office and Experience Manager

The Combine Overview:

The Combine began as an intersection of industry creatives and community creatives. While that remains central to the Combine, it has also become a mission to redesign the concept of what an office actually is. In order to fulfil this mission, The Combine needs someone to manage the overall experience, someone to sit above it all and not only run it, but also help craft it, own it, and evolve it.

The Combine is in some ways the name of the shared office space for Bensimon Byrne, OneMethod, Narrative XPR, HiFi, and Super Proper. But, it is also more than that. The Combine is a reimagination of the purpose, power, and definition of an office. It’s a hybrid approach, one that blends work, retail, community, events, + experiences. Its members include all employees from the 5 aforementioned agencies in addition to a growing collection of other creative individuals that contribute to the collective in their own unique ways.

The Office and Experience Manager’s primary focus will be running the day-to-day experience of all Combine members and visitors (including the staff from the 5 core agencies, the visiting clients, the external creative members, and anyone who attends any of our events). This will involve a baseline of office-services tasks & objectives, in addition to supporting the events team and social team as they develop and execute a wide range of events and content.

Role Overview and Responsibilities

• Assist in the curation and operation of a dynamic retail space
• Work closely with the Facilities Manager, and Combine Project Manager to ensure a best-in-class office experience, ensuring daily opening, midday and closing procedures are completed
• Lead the coordination of office events & programming (client meetings, workshops, parties, townhalls)
• Assist in the management of member onboarding
• Mentor and manage the Combine Concierge
• Oversee all agency purchases + catering + inbound/outbound communications
• Develop, maintain and distribute Combine policies and operating processes

Skills and Qualifications

• Service-oriented and values-driven individual
• Previous experience in an operations management role
• Strong time and project management skills
• Effective communication skills – written, oral and presentation
• Entrepreneurial spirit with a can-do attitude
• High attention to detail and ability to take direction from multiple sources
• Proficient in all applications of Microsoft Office
• Ability to contribute meaningfully to culture and values

Nice to Have

• Retail or Hospitality Experience
• Connections to local creators and/or various creative communities
• Understanding of how to use an eCommerce platform (ie: Shopify)
• Health and Safety or First Aid training

Tadiem is proud to foster a culture of talent and decency, in equal measure. Our people are our priority and we work hard to cultivate an environment where they can do the best work of their careers. Some of the ways we do this are:

• A truly hybrid work environment that balances the best of both worlds
• A recognition that in service industries the work load ebbs and flows and we balance that with an additional 10 days to rest and recharge on top of your vacation entitlement to support work life balance
• The ability to invest in your future, today and tomorrow, with a little extra help from the company DPSP (RSP matching) program
• A comprehensive benefits package
• Support from a pool of experts across various disciplines to learn from and collaborate with as well as the autonomy to be the CEO of your career

As an equal opportunity employer our goal is to build a diverse workforce that is representative, at all job levels, of the world we live in. If you require any accommodations during the selection process, please reach out.

We do not use any AI tools to screen applicants and if you've taken the time reaching out to us, please know that we've taken the time to review it.