Tangerine
Reinventing Forwardness
Tangerine came to us looking for a way to catapult their CX from good to great. We responded with three different work streams that gave us some quick wins and tackled the bigger issues holding them back.
We dramatically sped up onboarding and refreshed the brand with an accessible design system. Nearly every screen in the app was refined, and their web site got a new look and higher conversion rate.
Project Stats
Conversion increase
Screens removed
Shades of orange tested
